Company: Evolution Technologies

Location: Office-based (as per company requirement)

Timings: 11am - 8pm / 10:30am - 7:30pm /10am - 7pm

(Please provide your preference during interview)

Employment Type: Full-time

Job Co-Ordinators : Disha Kewalramani ((phone hidden)) and Mahendra kewalramani ((phone hidden))

Address : Triratna Nagar, Nara Road, Besides Ojas Clinic Care, Nagpur - 440014

Job Overview

Evolution Technologies is looking for a dedicated and enthusiastic Customer Support

Executive with excellent English-speaking and communication skills. The candidate will be responsible for handling customer interactions, order confirmations, and CRM software management.

Key Responsibilities

● Call customers to confirm Cash on Delivery (COD) orders.

● Handle Non-Delivery Report (NDR) call confirmations.





● Provide customer support and resolve queries related to orders and services.

● Manage and update customer information in the CRM software.|

● Ensure excellent customer service and maintain a positive customer experience.

Requirements

● Solid English-speaking and communication skills.

● Basic knowledge of CRM software (training will be provided if necessary).

● Ability to handle customer queries with patience and professionalism.

● Good problem-solving skills and ability to work under minimal supervision.

● Prior experience in customer support is a plus but not mandatory.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

- Flexible schedule

Language:
- English (Required)

Work Location: In person

📌 Customer Support Executive (CSE) (Nagpur)
🏢 Evolution Technologies
📍 Nagpur