Job Title

Customer Support Executive – Blended Process (Chat Voice) Salary:

₹11,000 - ₹15,000 in-hand per month incentives 9 Hour shift including 1 Hour Break Shift:

24*7 rotational shifts for both male & 7AM To 11PM rotational shift for female candidates Work Mode:

On-site Job Summary:

Handle inbound/outbound customer calls to resolve queries, complaints, and service requests. Ensure high customer satisfaction through clear communication and quick issue resolution. Key Responsibilities:

- Attend customer calls and provide accurate information on products/services - Resolve complaints within TAT and escalate complex issues when needed - Maintain call logs and update CRM with interaction details - Meet quality, productivity,



and CSAT targets set by management - Follow call scripts and compliance guidelines Requirements:

- Education:

12th pass or Graduate - *Experience andFreshers can apply - Skills:

Fluent English and Hindi. Clear diction, basic computer knowledge, typing speed 20 WPM - Personal Traits:

Positive listening skills, patience, ability to handle pressure - Other:

Should be comfortable with rotational shifts, including night shifts and weekends Benefits:

- Salary ₹11K-15K based on experience - PF, ESIC, paid training - Growth to Senior Executive/Team Lead roles - Immediate joining available

📌 Customer Support Executive (Indore)
🏢 airvincible
📍 Indore