Customer Support - Banking Process (Gurugram)

Customer Support - Banking Process (Gurugram)

04 Oct
|
PineQ Lab Technology
|
Gurugram

04 Oct

PineQ Lab Technology

Gurugram

Location: Gurugram, Sector 30

Company: International BPO

Working Days: 5 Days a Week | On-site

Shift: Rotational Shifts | 24*7

Transportation: Both-Side Cab Facility (Up to 20 KM Radius)

We are hiring Customer Support Executives for a Blended Process supporting Banking & Financial Services clients . The ideal candidate should have prior experience in the Banking, BFSI, or Financial Services domain and strong communication and customer-handling skills.

Key Responsibilities Handle customer queries and support the client.

Assist customers with banking and financial service-related concerns.

Resolve issues related to accounts, transactions, payments, cards, and digital banking.

Provide accurate information while ensuring compliance with company policies.

Maintain high-quality customer service standards and achieve productivity metrics.





Document customer interactions accurately in CRM systems.

Coordinate with internal teams for timely issue resolution.

Eligibility Criteria Minimum 6 months of experience in Banking, BFSI, Finance, or Financial Customer Support.

Strong problem-solving skills.

Comfortable working in rotational shifts.

Immediate joiners will be preferred.

What We Offer Both-Side Cab Facility (Within 20 KM Radius)

Career Growth Opportunities

Qualified Work Environment

Budget - Up to 3 LPA

Training & Development Programs

Selection Process HR Call - Ops Interview - Typing Test

Note We are looking for immediate joiners, someone who can join within a day.

Mail your CVs at: [email protected]

📌 Customer Support - Banking Process (Gurugram)
🏢 PineQ Lab Technology
📍 Gurugram

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