Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

04 Oct
|
Skill Raise Solutions
|
Gurugram

04 Oct

Skill Raise Solutions

Gurugram

Company Name : Ienergizer Process Name : Blinkit ( Trouble Shooting ) We are hiring Customer Support Associates for the Blinkit Blended Process . The role involves handling customer queries through voice and chat, providing quick resolutions, and ensuring an excellent customer experience.

- Eligibility Criteria ✅ Undergraduate &
- Graduate candidates can apply ✅ Freshers and candidates with 6 months of experience (on paper) are eligible ✅ Age Limit: Up to 40–45 years ✅ Good to Excellent communication skills are mandatory ✅ Customer service mindset and basic computer knowledge ? Location: Sector 19, Gurugram ? Shift: Rotational Female Candidates: Day Shift Male Candidates: Rotational Shift ? Working Days: 6 Days Working ? Weekly Off: 1 Rotational Off ⏰ Shift Duration: 8 Hours Login 1 Hour Lunch &
- Break Key Responsibilities Handle customer queries through voice and chat support.

Resolve customer concerns efficiently while maintaining quality standards.

Deliver excellent customer service and ensure customer satisfaction.

Maintain accurate records of customer interactions.

Achieve productivity and quality targets. Required Skills** Strong verbal communication skills Basic computer knowledge and typing skills Problem-solving ability Positive attitude with a customer-first approach Ability to work in a fast-paced setting Company Name : Vertex ? Hiring: L1 Technical Support | IT Help Desk ? Location: Gurugram Sec 18 or 32 ? Experience: 6 Months ? Salary: ₹34,000 CTC | Approx. ₹30,400 In-Hand ? Working: 5 Days | International Process ? Job Role : We are hiring L1 Technical Support / IT Help Desk professionals to provide technical assistance to international customers through calls, chat, and email. ? Responsibilities• Handle L1 technical support through calls, chat & email • Troubleshoot basic Windows, MS Office & network-related issues • Create, update and manage support tickets • Resolve user issues within defined timelines or escalate to L2/L3 teams • Follow SOPs and standard troubleshooting procedures • Maintain proper documentation of issues and resolutions • Ensure professional communication and a positive customer experience ✅ Requirements • Minimum 6 months of experience in IT Help Desk / Technical Support • Good spoken & written English communication • Basic knowledge of Windows OS, MS Office &

- Networking • Good troubleshooting and problem-solving skills • Comfortable working in an international process • Willing to work in a 5-day working setup ? Salary &

Benefits ₹34,000 CTC | ₹30,400 Approx. In-Hand ? Interested candidates can apply now! #Hiring #TechnicalSupport #ITHelpDesk #L1Support #TechSupport #InternationalProcess #CustomerSupport #ITJobs ? URGENT HIRING – INTERNATIONAL BPO | FINANCIAL SERVICES | TRAVEL ? Location: Work From Office (WFO) Gurugram Sec 30 ⏰ Joining: Immediate Joiners Preferred ? Benefits: Cab / Transport Allowance / Incentives as per process ? Experience: 6 Months – 1 Year, depending on the process We are hiring experienced professionals for multiple international processes. Candidates with relevant domain experience are encouraged to apply. ? 1.

Trade

Republic – Wealth Management Position: Wealth Management Executive Experience: 6 Months relevant experience Mandatory: Previous Wealth Management experience Salary: Up to ₹35,000 CTC Work Mode: WFO Joining: Immediate Joiners Preferred ? Benefits: Both-side cab OR transport allowance Key Responsibilities:





- Handle customer queries related to wealth management products/services.
- Assist customers through calls, email or other applicable channels.
- Resolve customer issues professionally within defined TAT.
- Maintain accurate customer and transaction records.
- Follow process guidelines, compliance requirements and SOPs. ⚠️ Only candidates with relevant Wealth Management experience should apply. --- ? 2. PERK – International Travel Process Position: Travel Process Executive Experience: 1 Year International Travel experience Mandatory: International Travel domain experience Skills: Voice Email/Chat Salary: Up to ₹30,000 CTC / Approx. ₹25,000 In-Hand Work Mode: WFO Joining: Immediate Joiners Preferred ? Benefits: Both-side cab OR incentives Key Responsibilities:
- Handle customer queries related to international travel.
- Assist with bookings, reservations, cancellations and travel-related queries.
- Provide support through voice, email and chat.
- Resolve customer concerns while maintaining service quality.
- Follow process SOPs and meet defined performance parameters. ⚠️ International Travel experience is mandatory. --- ? 3.

Trade

Republic – Chat Process Position: Customer Service Executive – Chat Experience: 6 Months Mandatory Domain: Banking / Finance / Sales / Insurance Customer Service Salary: Up to ₹31,000 CTC / Approx. ₹26,000 In-Hand Work Mode: WFO Joining: Immediate Joiners Preferred ? Benefits: Both-side cab allowance OR incentives Key Responsibilities:

- Handle customer queries through chat support.
- Assist customers with banking/financial-service-related queries.
- Provide accurate information and resolution within TAT.
- Maintain excellent customer experience and communication standards.
- Follow compliance, SOPs and quality guidelines. ⚠️ Candidates must have relevant Banking/Finance/Sales/Insurance Customer Service experience. --- ? 4.

Trade

Republic – SQ / Service Quality Position: Service Quality / SQ Executive Experience: 6 Months in International Banking Domain BPO Mandatory: International Banking Taxation experience Process: Blended – Voice Chat Salary: ₹35,000 CTC / Approx. ₹30,000 In-Hand Work Mode: WFO Joining: Immediate Joiners Preferred ? Benefits: Both-side cab allowance OR incentives Key Responsibilities:

- Monitor and evaluate customer interactions for quality compliance.
- Conduct quality checks for voice and chat interactions.
- Identify process gaps and provide actionable feedback.
- Ensure adherence to SOPs, compliance and taxation-related processes.
- Prepare quality reports and maintain process documentation.
- Support continuous improvement and service quality initiatives. ⚠️ International Banking BPO Taxation experience is mandatory. ✅ Who Can Apply?
- Candidates with relevant International BPO / Banking / Finance / Travel / Wealth Management experience.
- Excellent communication and customer-handling skills.
- Candidates comfortable with Work From Office.
- Immediate joiners will be preferred.




- Candidates must meet the specific mandatory experience criteria mentioned above.

Hiring: Executive at Livpure! ? We are looking for motivated candidates to join our team.

Shift Details: ✅ 6 Days Working (Fixed Sunday Off) ✅ 9 Am to 9 PM (Fixed Shift) ✅ 9 Hours login (including 1-hour break) Salary &

Benefits: ? Bonus: ₹10,000 retention bonus after 3 months. Sales - 26k ctc Email - 23k ctc Social media - 27k ctc WE ARE HIRING – Customer Service Executive (Zomato Process) Position: Customer Service Executive ? Process: Zomato Customer Support (Voice/Chat) Job Responsibilities:

Handle customer queries via Voice/Chat.

Resolve issues related to orders, payments, cancellations, refunds, and deliveries.

Deliver excellent customer service while maintaining quality standards.

Escalate unresolved concerns to the relevant team.

Eligibility

12th Pass / Undergraduate / Graduate Freshers &

- Experienced candidates can apply Good communication skills in English &
- Hindi Additional regional language proficiency is an advantage:

Bengali Kannada Tamil Telugu Marathi Salary:

Freshers: ₹24,000 CTC/month (PF Deduction: ₹3,600) Experienced: ₹27,000 CTC/month (PF Deduction: ₹3,600) Job Details:

? Location: Gurgaon ? 24×7 Rotational Shifts ? 6 Days Working (1 Rotational Week Off) ? Growth Opportunities * ? Friendly Work Environment need only Excellent candidates Females will be considered in day shift only Cab allowance for candidates in night shift 8PM to 10PM - 60₹ per day 10PM to 6AM - 120₹ per day ? WE'RE HIRING | Customer Support (International Process) ? ? Company: Vertex ? Salary:

- Up to ₹27,000 CTC (Experienced) • Up to ₹25,000 CTC (Freshers) ✅ 5 Days Working ✅ Rotational Shifts &
- Rotational Week Offs ✅ One-Side Cab (After 8 PM Shift) ✅ ₹10,000 Retention Bonus (After 3 Months) ? Process: G6 Hotels &
- Motels – Inbound sales ? Contact customers with incomplete hotel bookings, resolve concerns, and help them complete their reservations.

Requirement: Excellent English communication (C1 Level Mandatory) ? URGENT HIRING – PRIMARY Research Analyst| US PROCESS ? Location: Noida ? Process: Primary Research Analyst – US Process ? Work Mode: Work From Office ? Salary &

- Incentives ? In-Hand: ₹18,000 – ₹23,000 ? CTC: ₹22,000 – ₹25,000 ? Salary will be offered as per interview performance and experience. ? Incentives: Up to ₹50,000 based on individual performance and company terms & conditions. ? Shift Timing ? 6:30 PM – 3:30 AM ? 5 Days Working ? Saturday &
- Sunday – Fixed Off ? Transport ➡️ One-side drop facility available from the company side. ? Candidate Profile - Exp and Fresher both are eligible for this grad and undergraduate both can apply for this .
- Excellent English communication skills.
- Comfortable working in a night shift.
- Ability to achieve process targets and performance parameters.
- Candidates comfortable with Work From Office – Noida. ? Job Responsibilities - Understand the requirements and provide appropriate solutions.
- Maintain professional communication and customer experience.
- Achieve defined productivity, quality and performance targets.
- Follow company policies, process guidelines and compliance requirements.
- Work effectively toward incentive and performance-based targets. ? Interested candidates can apply through Apna with their updated CV.

Note: Salary, incentives and other benefits are subject to interview performance and company terms & conditions.

📌 Customer Support Executive (Gurugram)
🏢 Skill Raise Solutions
📍 Gurugram

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