Customer Success Manager (APAC) (Bengaluru)

Customer Success Manager (APAC) (Bengaluru)

04 Oct
|
champions infometrics
|
Bengaluru

04 Oct

champions infometrics

Bengaluru

We have an opening in our company for Customer Success Manager - (APAC Market).

Parent Company : Champion Info Metrics Pvt Ltd ( 25+ Years Of Existence)

Website : https://www.championinfometrics.com/

Job Location : HSR Layout near silk board (Bangalore)

Experience : 2+ Years

CTC : 10 Lac

Days : 5 ( 10 AM – 7 PM)

Hybrid Mode

About the Company :-

Champions Group is a diversified business conglomerate with group of companies operating across Real Estate, Tourism, Digital Marketing, Data Sales (DAAS), and other business verticals. At Champions Group, we foster an setting of innovation, collaboration, and professional growth.

Role Overview

We are looking for a proactive Account Manager to manage and grow several key APAC client accounts. The person must combine strong client-management skills with practical knowledge of B2B marketing, data, demand generation and campaign execution.

This is a revenue-growth role—not merely an account-coordination position. The Account Manager will be responsible for building client confidence, ensuring delivery readiness, generating repeat business and expanding selected accounts toward six- and seven-figure annual revenue potential.

Key Responsibilities

- Assume complete ownership of seven plus existing APAC client accounts.
- Conduct structured client calls and maintain strong relationships with decision-makers.
- Understand each client’s objectives, active projects, budgets and upcoming opportunities.
- Convert approximately seven pending clients into executable ongoing successful campaigns.
- Identify cross-sell, upsell, renewal and repeat-business opportunities.
- Coordinate with marketing, data, campaign operations and delivery teams.




- Confirm internal resources and delivery feasibility before making client commitments.
- Prepare proposals, timelines, campaign briefs and account-growth plans.
- Maintain accurate CRM records, meeting notes, forecasts and follow-up actions.
- Conduct at least 3 structured account-transition calls per week with the outgoing Account

Manager and internal stakeholders and new team .

- Provide management with a weekly account dashboard covering pipeline, delivery, risks, renewals and next actions.
- Develop multiple delivery partners and resource options instead of depending on a single vendor.

Success Measures

- Smooth transition of all seven accounts without loss of client confidence.
- Conversion of pending opportunities into confirmed projects.
- Growth in repeat business, renewals and account revenue.
- Timely delivery with clear internal ownership.
- Stronger APAC pipeline and improved forecasting accuracy.
- Reduced dependency on any single person or external vendor.

Ideal Candidate

- Experience in B2B account management, client success or integrated marketing.
- Experience managing APAC or international clients.
- Working knowledge of B2B data, lead generation, email marketing, ABM and demand-generation campaigns.
- Strong commercial judgment and confidence in client-facing conversations.
- Ability to coordinate cross-functional delivery teams and resolve resource gaps.
- Excellent written and spoken English.
- Ownership mindset, urgency and ability to work independently.

Pay: ₹50,000.00 - ₹80,000.00 per month

Benefits

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Customer Success Manager (APAC) (Bengaluru)
🏢 champions infometrics
📍 Bengaluru

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