Key Responsibilities

- Oversee the successful execution and performance of client accounts and digital campaigns.

- Coordinate with Clients, Ad Operations, Finance, Creative, SEM, SEO, and other cross-functional teams to ensure timely campaign launches and delivery.

- Manage insertion orders (IOs), campaign documentation, budgets, billing, reporting, and campaign pacing.

- Monitor budget utilization and operational performance, proactively identifying and resolving issues.

- Ensure quality assurance, process compliance, and accurate account documentation.

- Drive workflow optimization, process improvements, and support team onboarding and training.

Required Experience & Qualifications

- Bachelor's degree in Marketing, Digital Marketing, Business Administration, Communications, or a related field (preferred).

- Minimum 2 years of experience in digital marketing, advertising operations, account management, or project management.

- Experience managing multiple client accounts and collaborating with cross-functional teams.

- Strong organizational skills with the ability to manage multiple priorities in a fast-paced, deadline-driven setting.

Technical Skills & Tools/Platforms

- Microsoft Office Suite (Excel, Word, PowerPoint).





- Proficiency in AI tools such as ChatGPT, Gemini, or similar platforms to improve productivity and workflow efficiency.

- Strong understanding of Google Ads, Meta Ads Manager, and Google Analytics (GA4).

- Familiarity with project management tools such as Asana, Monday.com, ClickUp, Jira, or similar platforms.

- Experience working with CRM systems, reporting dashboards, budgeting, and campaign management platforms.

Soft Skills & Core Competencies

- Excellent organizational and time management skills.

- Strong written and verbal communication.

- Leadership and cross-functional collaboration.

- High attention to detail and accuracy.

- Strong problem-solving and analytical abilities.

- Ability to thrive in a fast-paced, deadline-oriented environment.

- Client-focused mindset with a strong sense of ownership and accountability.

- Adaptability and a continuous improvement mindset.

Preferred Certifications/Qualifications

- Google Ads Certification.

- Google Analytics Certification.

- Meta Certification (preferred).

- PMP, CAPM, Scrum, or other Project Management certification (preferred).

📌 Customer Success Manager/ Accounts Manager (Bangalore Metropolitan Area)
🏢 Orbit Interactive
📍 Bangalore Metropolitan Area