Customer Success Intern- Travel (3-Month Sprint) (Bengaluru)

Customer Success Intern- Travel (3-Month Sprint) (Bengaluru)

04 Oct
|
Scapia
|
Bengaluru

04 Oct

Scapia

Bengaluru

What is Scapia

Scapia is one of India’s fastest-growing travel + credit card apps — unlimited lounge access, zero forex, and rewards on every journey.

What this team is here to do

We’re building Scapia’s first human Concierge Service

- personal travel assistants to our cardholders. Our mission is two-fold: understand, deeply, why users haven’t yet booked their first trip with us, and convert them by bringing a human touch to the value the app can’t fully translate.

Every conversation teaches Scapia something new about its users — and directly shapes how we grow.

What you’ll own You’ll take a set of real users end-to-end. Uncover the honest

“why” behind each one, pick the right offer or insight from our toolkit, and move them to their first booking — one genuine conversation at a time. You’ll track what works, surface patterns,



and hand the business its sharpest read yet on what actually converts a traveller.

What we’re looking for

- Sharp communication
- Robust organisation skills
- Sound judgment, patience, and real rigor
- Sales instinct and natural empathy
- Beginner level microsoft office

Graduates and postgraduates welcome! What’s in it for you

Real ownership from day one, a front-row seat to building a startup function from scratch, direct mentorship, a monthly stipend, and the genuine thrill of converting users with your own voice.

Pls note : Interns will need to work over weekend and will be given 2 days off in weekdays.

📌 Customer Success Intern- Travel (3-Month Sprint) (Bengaluru)
🏢 Scapia
📍 Bengaluru

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