Company: Young Edsplorer Pvt. Ltd.

Location: Noida Sector 1

Experience: 1–2 Years Maximum

Employment Type: Full-Time

Work Mode: Work From Office

Company Description Young Edsplorer Pvt. Ltd. partners with schools to promote experiential learning through student travel programs that blend educational objectives with real-world experiences. The company works with schools across India, integrating graded curriculum and adventure-based travel into its offerings. Its domestic and international programs are designed to help students grow personally and academically with each experience.

Young

Edsplorer prioritizes student education by carefully designing each program detail to align with learning goals. The organization is committed to delivering safe, enriching, and well-structured travel-based learning opportunities for young minds.

Role Description The Customer Support and Lead Generation Executive is a full time, in office role based in Noida. The role involves handling inbound and outbound communication with schools, parents, and prospective clients, responding to queries, and providing clear information about student travel and experiential learning programs. The executive will be responsible for generating new leads, following up with prospects, maintaining lead databases, and supporting the sales team in converting inquiries into enrollments.

Daily tasks include conducting market research, identifying potential school partners, sharing program details, coordinating with internal teams, and ensuring a positive and professional customer experience.



The role also requires accurate documentation of interactions, preparation of basic reports, and participation in occasional meetings or presentations related to program promotion.

Qualifications

- Candidates should possess skills in generating new leads and lead generation, including managing prospect lists and follow-up activities.
- Candidates should possess skills in market research to identify potential clients, understand school needs, and track relevant industry trends.
- Candidates should possess strong communication skills to interact effectively with schools, parents, and internal stakeholders.
- Candidates should possess sales-related skills to support conversions from inquiries to enrollments and assist in achieving targets.
- Strong customer service orientation, with the ability to handle queries patiently and professionally.
- Basic computer proficiency, including use of CRM tools, spreadsheets, and email communication.
- Ability to work on-site in Noida, manage time effectively, and collaborate with cross-functional teams.
- Prior experience in education, travel, or customer support roles is an advantage; a bachelor’s degree in any discipline is preferred

How to Apply Interested candidates can share their updated resume at:

[email protected]

Subject Line: Application – Customer Support & Lead Generation Executive

Candidates with 1–2 years of relevant experience, particularly from reputed organizations or high-volume customer support/inside sales environments, are encouraged to apply.

📌 Customer Support and Lead Generation Executive (Noida)
🏢 Young Edsplorer
📍 Noida