Customer Service Executive (Mumbai)

Customer Service Executive (Mumbai)

04 Oct
|
Motilal Oswal Home Finance (MOHFL)
|
Mumbai

04 Oct

Motilal Oswal Home Finance (MOHFL)

Mumbai

- Handle inbound customer queries related to personal loans, business loans, consumer loans, or other lending products.
- Assist customers with loan application status, documentation, verification, approval, and disbursement-related queries.
- Explain loan terms, EMI schedules, repayment processes, charges, and applicable policies clearly to customers.

- Handle requests related to

- EMI/payment issues

- Loan account statements

- Repayment schedules
- Part-prepayment and foreclosure

- NOC/closure documents

- Disbursement status

- Refunds and excess payments
- Changes to customer/loan account details

📌 Customer Service Executive (Mumbai)
🏢 Motilal Oswal Home Finance (MOHFL)
📍 Mumbai

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