mprove customer retentionB2B customers are more likely to remain loyal to logistics providers that communicate proactively and respond quickly.Reduce operational costsAccurate booking and Shipping Instruction (SI) management helps prevent container demurrage and detention charges.Create competitive advantageExcellent Customer Service differentiates freight forwarders when freight rates are similar across competitors.Collect valuable market feedbackCustomer Service is often the first point of contact to identify customer concerns and provide insights for service improvement.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Customer Service Assistant (Bengaluru)
🏢 bullet logistics
📍 Bengaluru
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