Customer Outreach Executive (Pune)

Customer Outreach Executive (Pune)

04 Oct
|
Bonito Designs
|
Pune

04 Oct

Bonito Designs

Pune

Key Responsibilities:

- Conduct outbound calls to potential customers and explain products/services effectively.
- Identify prospects, generate interest, and convert inquiries into qualified leads.
- Maintain a consistent follow-up process to nurture leads through the sales funnel.
- Collaborate with sales and marketing teams to ensure smooth lead handover and pipeline conversion.
- Update and maintain CRM records accurately for all interactions and opportunities.
- Achieve daily/weekly call targets, lead conversions, and sales goals.
- Gather customer feedback, market insights, and competitor information to support business strategy.

Key Skills & Attributes:

- Excellent communication and persuasion skills (English, Hindi, or regional languages).




- Strong telephone etiquette and relationship-building ability.
- Goal-driven with a positive attitude and resilience to handle rejections.
- Basic understanding of sales processes and CRM tools.
- Ability to work in a rapid-paced and target-oriented environment.

Qualifications & Experience:

- Education: Graduate in any discipline.

- Experience:
- 13 years in inside sales / outbound calling / telemarketing / customer outreach.
- Experience in real estate, edtech, retail, or service industry preferred.

📌 Customer Outreach Executive (Pune)
🏢 Bonito Designs
📍 Pune

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