- Conduct outbound calls to potential customers and explain products/services effectively.
- Identify prospects, generate interest, and convert inquiries into qualified leads.
- Maintain a consistent follow-up process to nurture leads through the sales funnel.
- Collaborate with sales and marketing teams to ensure smooth lead handover and pipeline conversion.
- Update and maintain CRM records accurately for all interactions and opportunities.
- Achieve daily/weekly call targets, lead conversions, and sales goals.
- Gather customer feedback, market insights, and competitor information to support business strategy.
Key Skills & Attributes:
- Excellent communication and persuasion skills (English, Hindi, or regional languages).
- Robust telephone etiquette and relationship-building ability.
- Goal-driven with a positive attitude and resilience to handle rejections.
- Basic understanding of sales processes and CRM tools.
- Ability to work in a fast-paced and target-oriented environment.
Qualifications & Experience:
- Education: Graduate in any discipline.
- Experience:
- 13 years in inside sales / outbound calling / telemarketing / customer outreach.
- Experience in real estate, edtech, retail, or service industry preferred.
📌 Customer Outreach Executive (Chennai)
🏢 Bonito Designs
📍 Chennai
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