Job Description:
Training, E-Learning, & Management Support
We are seeking a detail-oriented and tech-curious individual to support internal teams by improving processes, managing data, and assisting with learning initiatives using Microsoft 365 and other business tools. The technology landscape is evolving, so a willingness to learn new tools and apply them to everyday work is an key part of this role.
Key Responsibilities
• Collaborate with teammates, stakeholders, and subject matter experts to support project goals and deliver quality work

• Build and maintain basic solutions using available business tools, such as forms, workflows, lists, and simple automations

• Manage SharePoint lists, document libraries, and structured data

• Assist with process improvements and basic workflow automation

• Support the development and maintenance of reports and dashboards using Power BI or similar tools

• Contribute to the development of training documentation, curricula, and learning materials.

• Help track and report on training and operational metrics





• Troubleshoot basic issues and escalate when needed

• Document processes, solutions, and support information to help with knowledge sharing

• Explore and become familiar with recent tools and technologies as they are introduced

Mindset & Working Style
• Brings a strong learning mindset and curiosity about current tools, processes, and technologies

• Confident tackling unfamiliar situations and applying structured, logical thinking to work through challenges

• Demonstrates developing analytical and problem-solving skills

• Self-driven learner with the confidence to troubleshoot basic issues and ask the right questions when something is unclear

• Comfortable receiving direction and feedback while gradually taking on more independent work

Qualifications
Required
• 1–3 years of work experience in a related role

• Experience with Microsoft 365 (SharePoint, Teams, Excel, etc.)

• Familiarity with reporting tools such

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