Job Title

Customer Experience Executive – Voice & Chat Process | Lucknow WFO

We’re Hiring – Customer Experience Executives!

We are looking for candidates with TOP-NOTCH English Communication Skills for a Voice & Chat Customer Support Process in Lucknow.

Job Details

Location: Hazratganj, Lucknow

Work Mode: Work From Office (WFO)

Process: Voice + Chat

Employment Type: Full-Time & Part-Time opportunities available

Age Limit: 18–32 years For Freshers

- Freshers are welcome to apply.
- Candidates should have excellent spoken and written English communication.
- Should be confident while interacting with customers.
- Salary: Up to ₹15,000 in hand+ 1.5k night shift allowance, depending on interview/performance.

For Experienced Candidates

- Minimum 6 months of relevant experience required.
- Documented experience is mandatory.
- Experience in voice, chat or blended customer support processes will be considered.
- Blended Process: Voice + Chat
- Salary: Up to ₹24,000 CTC,



depending on experience and interview performance.

What We’re Looking For

- Excellent / Top-notch English communication skills – mandatory
- Solid verbal and written communication
- Clear pronunciation and good conversational ability
- Professional attitude and willingness to work from the office
- Candidates comfortable with both voice and chat interactions

Important: This role requires strong English communication. Candidates with only basic or non-fluent English communication may not be considered. Who Can Apply?

Freshers + Experienced candidates both can apply.

Candidates with experience in

- Customer Support

- BPO / Contact Centre

- Voice Process

- Chat Process

- Blended Process
- Customer Service

are encouraged to apply. Pay: ₹13,500.00 - ₹24,000.00 per month

Work Location: In person

📌 Customer Experience Executive- English Voice & Chat Process // LUCKNOW WFO
🏢 Niftel Communications
📍 Lucknow