Job Responsibilities:

- Greet and assist customers in a friendly and professional manner.

- Understand customer requirements and provide appropriate product assistance.

- Handle customer queries, complaints, and requests promptly.

- Support customers with product information, availability, sizes, colours, and pricing.

- Assist with billing, exchanges, returns, and other customer service processes.

- Coordinate with the sales and store teams to resolve customer concerns.

- Maintain good customer relationships and ensure a positive shopping experience.

- Follow store policies and maintain proper customer service standards.

- Support daily store operations and maintain a clean and organized customer area.

Requirements:

- Good communication and interpersonal skills.

- Customer-friendly attitude and positive approach.

- Basic computer knowledge.

- Ability to work in a retail workplace and handle customers professionally.

- Previous experience in clothing/fashion retail will be an added advantage

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Associate-Retail (Kakkanad)
🏢 Prestige TVS
📍 Kakkanad