04 Oct
|
Digitide Solutions
|
Hyderabad
04 Oct
Digitide Solutions
Hyderabad
1.Airtel wi-fi Handle customer calls related to Airtel Wi-Fi and broadband services. Assist customers with installation, connectivity, billing, and service-related queries. Troubleshoot basic Wi-Fi and network issues.
Provide accurate information and resolve customer concerns professionally. Maintain good customer service and meet process quality standards. Follow company guidelines and achieve assigned performance targets. ? Eligibility:Minimum Graduate .
Freshers and experienced candidates can apply. Good communication skills in English + Hindi .,telugu. Basic computer knowledge is required. Candidates should be comfortable working in a voice-based process.
Willingness to work in rotational shifts and rotational 1 week-off salary- 14k ind 2.Airtal Black Job Overview: We are hiring Customer Support Executives for the Airtel Black Voice Process . The role involves handling inbound customer calls and assisting customers with queries related to Airtel Black services, including Postpaid, Broadband/Fiber and DTH .
Key Responsibilities
- Handle inbound customer calls professionally.
- Resolve queries related to billing, plans, payments and services.
- Assist customers with service requests and technical concerns.
- Provide accurate information about Airtel Black plans and benefits.
- Maintain proper call handling, quality and productivity standards.
- Ensure a positive customer experience and timely resolution.
Candidate Requirements
- Valuable verbal communication skills.
- Customer-service-oriented approach.
- Basic computer knowledge.
- Fresher and experienced candidates can apply, depending on the hiring requirement.
- Comfortable working in rotational shifts and rotational week-offs.
Process: Airtel Black – Voice Process Employment Type: Full-Time Location: [Add Location] Salary: 15k to 19k Graduation mandatory.
📌 Customer Care Executive (Hyderabad)
🏢 Digitide Solutions
📍 Hyderabad