- Responsible for processing of bookings & payments.
- Connect with customers for timely collection of construction dues.
- Assist customers with flat allotment, stamp duty payment and registration formalities.
- Maintain and update customer details in MIS and CRM software.
- Coordinate with customers and resolve their queries promptly.
Preferred Candidate Profile:
- 3 - 8 years of experience in Real Estate Customer Service.
- Good knowledge of MS Excel and other Microsoft Office applications.
- Ability to manage customers throughout the journey, from booking to possession.
- Robust understanding of customer concerns and solution-oriented approach.
- Proactive in taking initiatives to improve overall CRM processes.
Candidates from Real Estate CRM will be considered. Immediate / early joiners will be are preferred.