- Capture and update customer enquiry details in the CRM.
- Validate leads, assign statuses, and maintain accurate records.
- Track priority and project enquiries and ensure timely follow-ups.
- Coordinate with branches on visits, quotations, and closures.
- Monitor lead conversions and branch sales performance.
- Maintain clean CRM data, including duplicate removal and corrections.
- Prepare regular updates on leads, escalations, and follow-up status.
Requirements
- 2–3 years of experience in CRM, lead management, customer relationship management, or inside sales.
- Hands-on experience with CRM systems and lead tracking.
- Experience managing follow-ups, customer data, and lead status updates.
- Comfortable coordinating with branch teams and preparing CRM reports.
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks
- Health insurance
- Life insurance
- Provident Fund