Key Responsibilities 1.

Student

Counselling • Provide detailed counselling on e-learning courses, certifications, and training programs.
Assess students’ educational background, learning needs, and career aspirations to recommend suitable solutions.
Explain course structures, learning outcomes, and career pathways.
Lead Management & Conversion • Handle inbound/outbound calls, emails, and chats for student inquiries.
Follow up on leads from various channels to ensure timely conversion.
Maintain accurate records of counselling sessions, follow-ups, and enrolments in the CRM system. 3.

Course

Promotion & Awareness • Educate learners about the perks of online learning and program-specific advantages.
Represent the company at webinars, virtual education fairs, and promotional events. 4.

Relationship

Management • Build and maintain solid relationships with enrolled students for retention and course completion.
Provide ongoing guidance, motivation, and support throughout their learning process.
Reporting & Feedback • Prepare reports on lead status, counselling sessions, enrolment rates, and student feedback.
Share insights with the product and marketing teams for continuous improvement.

📌 Business Development Associate Pimpri Chinchwad (Pimpri-Chinchwad)
🏢 E-Disha Infotech
📍 Pimpri-Chinchwad