Customer Service
Greet every customer with a friendly and welcoming attitude.
Help customers choose cakes, pastries, breads, and other items.
Share information about ingredients, flavors, and daily specials.
Handle customer feedback or complaints politely and find quick solutions. [1, 2]
Sales &
Orders
Meet daily and monthly store sales goals.
Suggest add-on items, drinks, or premium products to boost sales (upselling).
Take custom cake or bulk party orders accurately.
Coordinate customer orders and special requests with the kitchen staff.
Billing &
Cash Handling
Operate the Point of Sale (POS) system or cash register.
Accept cash, credit cards, and digital UPI payments securely.
Balance the cash drawer at opening and closing.
Keep accurate daily sales records. [1, 2, 3]
Store Display &
Stock
Arrange breads and pastries neatly in display cases.
Monitor product freshness and rotate older stock using FIFO (First In, First Out—using older items first).
Restock shelves and display counters throughout the day.
Report low stock or damaged goods to management.
Hygiene &
Cleanliness
Keep counters, display windows, and customer areas clean and tidy.
Follow local food safety and hygiene guidelines.
Wear the required uniform and maintain a neat personal appearance
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Billing And Sales Kollam
🏢 MANNAPPAM BAKERY
📍 Kollam
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