Billing Clerk / Cashier Roles & Responsibilities
Handle customer billing and cash counter operations accurately and efficiently.
Generate bills and invoices using the POS/billing system.
Process cash, card, UPI, and other digital payments.
Verify bills, prices, discounts, taxes, and payment amounts before completing transactions.
Provide receipts and assist customers with billing-related queries.
Maintain accurate records of daily sales, cash collections, and digital transactions.
Perform cash counting and reconciliation at the beginning and end of each shift.
Ensure proper handling and security of cash and other payment methods.
Coordinate with the service and kitchen teams to resolve billing discrepancies.
Handle cancellations, refunds, discounts,
and complimentary bills as per company policy.
Monitor and report any billing or payment discrepancies to the supervisor.
Maintain cleanliness and organization of the billing counter.
Follow company procedures, POS controls, and financial policies.
Provide courteous and qualified service to customers at all times.
Prepare and submit daily cash and sales reports to the accounts/supervisor team.
Maintain confidentiality of financial and customer information.Role & responsibilities