& Requirements

Years of Experience Required: 3+ Years overall experience; Retired Defence Personnel preferred

Key Responsibilities

- Monitor the Control Room continuously and ensure uninterrupted operational coverage.
- Monitor the status and health of all connected/deployed robots through available control-room systems.
- Monitor robot connectivity, availability, navigation status, charging status, alerts, and operational errors.
- Immediately identify abnormal robot behaviour, system alerts, communication failures, or operational incidents.
- Coordinate with field engineers and technical teams for timely issue resolution.
- Escalate critical robot or site-level issues to the Operations Manager with clear and accurate information.
- Maintain proper shift handover and ensure all pending issues are communicated to the next shift.
- Maintain control room logs, incident logs, escalation records, and shift reports.
- Ensure the Control Room is never left unattended, including during tea breaks, lunch, washroom breaks, or other short breaks.
- Follow the defined control-room roster and ensure proper shift discipline.
- Monitor field manpower availability and report attendance or operational gaps to the Operations team.
- Track incidents and ensure appropriate follow-up until closure.
- Maintain accurate records of robot downtime, connectivity issues, system alerts, and operational interruptions.
- Coordinate with field teams during emergency or time-sensitive situations.
- Follow all Control Room SOPs, escalation matrices, communication protocols, and operational instructions.
- Maintain discipline, alertness, confidentiality, and professionalism throughout the shift.
- Ensure timely communication between the Control Room, field teams, technical teams, and Operations management.
- Prepare daily shift summaries and highlight important incidents, pending issues, and operational concerns.




- Support management during critical incidents by maintaining accurate real-time information and coordination.
- Ensure complete accountabilities for all activities handled during the assigned shift.

Required Skills & Qualifications

- Retired Defence Personnel preferred.
- Robust discipline, alertness, punctuality, and sense of responsibility.
- Experience working in control rooms, command centres, monitoring centres, security operations, or similar environments is preferred.
- Ability to continuously monitor multiple systems and respond quickly to alerts.
- Strong communication and coordination skills.
- Ability to remain calm and make decisions during critical situations.
- Strong observation and situational awareness skills.
- Ability to follow SOPs, escalation procedures, and reporting protocols strictly.
- Basic computer knowledge and ability to operate monitoring/reporting systems.
- Ability to maintain accurate logs and records.
- Strong sense of ownership and accountability.
- Willingness to work in rotational shifts, including night shifts, weekends, and holidays as per roster.
- Must be comfortable working in a highly disciplined and process-driven environment.

Preferred Skills (Nice to Have)

- Retired personnel from Army, Navy, Air Force, or other defence services.
- Experience in command/control room operations.
- Experience in surveillance, monitoring, communication, or emergency-response operations.
- Experience handling incident escalation and emergency situations.
- Basic knowledge of robotics, technology systems, CCTV, monitoring dashboards, or network-connected devices.
- Basic knowledge of Excel / Google Sheets.
- Previous experience supervising teams or managing shifts.

Educational Qualification

- Minimum 12th Pass / Graduate preferred
- Retired Defence Personnel preferred

Pay: ₹420,000.00 - ₹480,000.00 per year

Work Location: In person

📌 Control Room Executive (Ahmedabad)
🏢 Kody Technolab
📍 Ahmedabad