Job Title: Café Manager
Department: Operations
Industry: Food & Beverage / Café
Job Summary
We are looking for an energetic and responsible Café Manager to oversee the day-to-day operations of the café, ensure excellent customer service, manage staff, control inventory, and maintain quality and hygiene standards.
Key Responsibilities
Manage daily café operations and ensure smooth functioning.
Supervise, train, and motivate café staff.
Ensure excellent customer service and handle customer feedback or complaints.
Monitor food and beverage quality, presentation, and service standards.
Manage inventory, stock levels, ordering, and wastage control.
Coordinate with suppliers and ensure timely availability of required materials.
Handle cash, billing, daily sales reports, and basic financial records.
Ensure cleanliness, hygiene, and food-safety standards are maintained.
Prepare staff schedules and manage attendance and shift allocation.
Monitor sales performance and implement strategies to improve revenue.
Ensure café equipment and facilities are properly maintained.
Follow company policies, SOPs, and safety procedures.
Prepare daily/weekly operational reports for management.
Required Skills & Qualifications
Any degree or diploma
2–5 years of experience in any stream
café, restaurant, hotel, or food & beverage operation experience is advantage
Solid leadership and team-management skills.
Positive communication and customer-service skills.
Basic knowledge of inventory, billing, and cash handling.
Valuable problem-solving and decision-making abilities.
Ability to work under pressure and manage multiple tasks.
Basic computer knowledge, including MS Office/POS systems.
Pay: ₹20,000.00 - ₹23,000.00 per month
Work Location: In person
📌 Cafe Manager Madurai
🏢 SFLPL
📍 Madurai