- Meet targets on Revival business, productivity and quality
- Make Outbound call to customers to revive the existing insurance policy by connecting with the customer to pay the outstanding premium
- Provide complete and correct information on the product purchased by the customer, if asked by the customer
- Ensure customer delight and consistent service experience, including successful receipt of customer premium payment
- Adherence to Information security guidelines & quality process norms
Desired profile
- Maintain a professional behavior with the customer throughout the Revival calling process
- Positive communication skills
- Experience in collection for any financial product
Good convincing skills
📌 Collection Specialist (Mumbai)
🏢 Kotak life insurance company
📍 Mumbai
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