Role & responsibilities
Coordinate with franchises and Master Trainers and ensure smooth training operations.
Plan and coordinate training programs on time.
Manage and maintain training-related software and teacher data accurately.
Coordinate training arrangements and ensure quality of food and other training requirements.
Act as the front-facing support for Course Instructors, Master Trainers and franchises, addressing their queries and concerns.
Maintain patience and professionalism while interacting with franchise owners and other stakeholders.
Support activities and responsibilities assigned by the other superior / Management.

Preferred candidate profile
Robust coordination and stakeholder management skills.
Positive communication and interpersonal skills.
Solid Excel, PowerPoint and data analysis skills.
Ability to maintain accurate records and work with training software.
Patience and a calm approach are essential, particularly while handling franchise owners.
Willingness to travel occasionally and attend mandatory office events.

📌 Channel Support Officer Training West Bengal Kolkata
🏢 SIP Academy
📍 Kolkata