Job Title: Club/Gym Manager

Location: Pushpanjali Enclave, Pitampura, Delhi- 110034

Experience: 5+ Years

Location: Pushpanjali, Delhi NCR

About Us: Aakav Fitness Arena- A Premium Gym is a luxury fitness destination designed to redefine health, wellness, and lifestyle. Equipped with world-class fitness equipment, premium amenities, expert trainers, steam & sauna facilities, chilled showers, a health café, pickleball courts, and valet parking, we are committed to delivering an unmatched fitness experience to our members.

We are looking for a passionate, dynamic, and business-driven Club Manager who can lead our premium facility, inspire high-performing teams, deliver exceptional member experiences, and drive sustainable business growth.

KRA:- Sales & Revenue Growth:

- Drive monthly, quarterly, and annual membership revenue targets.
- Lead membership sales, renewals, personal training sales, and ancillary revenue streams.
- Develop and execute local marketing initiatives, referral programs, and corporate partnerships.
- Monitor daily sales performance and improve lead-to-membership conversion rates.

Gym Operations:

- Oversee the smooth day-to-day operations of the club.
- Maintain the highest standards of cleanliness, hygiene, safety, and facility presentation.
- Ensure all fitness equipment, steam & sauna, changing rooms, and member amenities are well maintained.
- Ensure strict adherence to company SOPs and operational excellence.

Team Leadership:

- Recruit, train, mentor, and lead Front Desk Executives, Sales Consultants, Fitness Trainers, Housekeeping, and Support Staff.
- Foster a high-performance, service-oriented culture.
- Conduct daily team huddles,



performance reviews, and regular coaching sessions.
- Monitor attendance, discipline, productivity, and employee engagement.

Member Experience:

- Deliver an exceptional luxury fitness experience for every member.
- Build robust relationships with members and proactively address their needs.
- Handle escalated member concerns with professionalism and empathy.
- Create initiatives to improve member engagement, satisfaction, and long-term retention.

Business Performance:

- Achieve and exceed club KPIs, including:
- Membership Sales
- Revenue Targets
- Renewals
- Personal Training Sales
- Member Retention
- Lead Conversion
- Customer Satisfaction
- Operational Excellence

MIS & Administration:

- Prepare daily, weekly, and monthly performance reports.
- Monitor club revenue, expenses, and operational costs.
- Maintain accurate records, documentation, inventory, and asset management.
- Share business insights and action plans with senior management.

Brand Representation:

- Represent AFA Pushpanjali Premium Gym with professionalism and integrity.
- Ensure every member interaction reflects our premium brand standards.
- Build long-term relationships that enhance the club's reputation and member loyalty.

Eligibility Criteria:-





- Bachelor's degree in Business Administration, Management, Marketing, Hospitality, Sports Management, or a related field.
- Minimum 5 + years of experience as a Club Manager, Gym Manager, Fitness Centre Manager, or similar leadership role.
- Prior experience managing premium fitness clubs, luxury gyms, wellness centres, or hospitality businesses will be an added advantage.

Skills & Competencies:-

- Leadership & Team Management
- Membership Sales & Business Development
- Customer Experience Management
- Revenue & Profitability Management
- Club Operations
- Staff Training & Development
- Communication & Relationship Building
- Conflict Resolution
- MIS Reporting & Data Analysis
- Budget & Cost Control
- Decision Making
- Time Management
- Problem Solving

What We Are Looking For?

- A natural leader with a passion for fitness, hospitality, and customer service.
- Strong commercial acumen with a proven ability to achieve ambitious sales targets.
- Exceptional communication and interpersonal skills.
- A proactive professional who takes ownership and drives continuous improvement.
- Ability to thrive in a fast-paced, premium service environment while maintaining the highest operational standards.

Why Join Aakav Fitness Arena?

- Work with one of Delhi NCR's fastest-growing premium fitness brands.
- Attractive salary with performance-based incentives.
- Career growth and leadership development opportunities.
- Opportunity to lead a world-class fitness facility with premium amenities.
- Be part of a passionate team committed to transforming lives through fitness and wellness.

📌 Club Manager (Delhi)
🏢 Aakav fitness
📍 Delhi