- Streamline client account management process, enhancing operational efficiency and improve overall client satisfaction.

- Excellent communication skills to attend/resolve client issues on calls/Tickets/Mail.

- Facilitate effective communication between clients and the development team, reducing turnaround time and ensure product meet the client's requirements.

- Gather and analyze the client feedback to enhance product features and drive continuous improvement.

- Develop and nurture strong relationships with major industry players.

- Work cross-functionally with other teams to ensure a seamless customer experience.

- Open to work in 24*7 Shifts, rotational weekly off, working from office setting

- Stay up to date on the latest technologies and trends.

Qualifications

- Any Graduate.

- Excellent verbal and written communication skills.

- Ability to work independently and as part of a team.

📌 Client Success Associate (Chennai)
🏢 Qube Cinema
📍 Chennai