04 Oct
|
Paradigm Consultancies
|
Nashik
04 Oct
Paradigm Consultancies
Nashik
We are looking for a Client Relationship Executive to manage client relationships, understand their requirements, ensure customer satisfaction, and support business growth. The ideal candidate should have strong communication, interpersonal, follow-up, and problem-solving skills.
Key Responsibilities
- Build and maintain strong relationships with existing and prospective clients.
- Understand client requirements and provide appropriate solutions.
- Handle client queries, concerns, and service-related issues professionally.
- Coordinate with internal teams to ensure timely delivery of services.
- Regularly follow up with clients and provide updates on ongoing requirements.
- Maintain accurate records of client interactions, requirements, and feedback.
- Identify opportunities for repeat business, upselling, and cross-selling.
- Collect client feedback and communicate it to the relevant teams.
- Ensure high levels of client satisfaction and retention.
- Prepare reports and provide regular updates to management.
- Assist in achieving client retention and business development targets.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Good negotiation and problem-solving skills.
- Customer-focused approach with professional etiquette.
- Solid follow-up and coordination skills.
- Good knowledge of MS Office and CRM software.
- Ability to handle multiple clients and tasks efficiently.
- Target-oriented and proactive approach.
Qualification Bachelors degree in Business Administration, Marketing, Commerce, or a related
📌 Client Relationship Executive (Nashik)
🏢 Paradigm Consultancies
📍 Nashik