Customer Assistance ManagerBusiness Loans-Hardship Assistance UnitVadodara - Manage customer assistance specifically for business loans within the hardship assistance unit.
Handle customer queries and provide support related to loan hardship cases.
Coordinate with internal teams to facilitate resolution of customer issues.
Ensure compliance with financial regulations and company policies in loan assistance.
Maintain records and documentation related to customer interactions and loan assistance.
Work closely with the banking and financial services team to improve customer experience.
Requires robust communication and customer service skills.
Role involves managing sensitive financial information and assisting customers in distress.
Likely requires experience in banking or financial services, especially in loan management.
The position is based in Vadodara and involves working in a structured financial workplace.
📌 Customer Assistance Manager Business Loans Hardship Assistance Vadodara
🏢 Kotak Mahindra Bank
📍 Vadodara
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