A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project.
Role & responsibilities
Receiving inbound calls and greeting the caller queries To understand the query and route the call to concerned department/s
Inbound domestic voice process (Bengali and Hindi) - no sales target
Desired Candidate Profile
Graduation with Honors is mandatory in any stream may apply
Candidates must have good communication skill in Bengali, Hindi &/or English
Aptitude towards customer care with valuable listening skills
Energetic, presence of mind and enthusiastic attitude
Willing to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM)
Perks and benefits
- Gross Salary: ₹13,000
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Travel Allowance
- Meal Allowance
Job Type: Full-time Pay: ₹11,000.00 - ₹12,000.00 per month
Education
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
📌 Citizen Service Executive (Voice) (Bidhannagar)
🏢 DCG Data-Core Systems (India
📍 Bidhannagar
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