Salary: ₹18,000 – ₹26,000 per month (In-hand) + Travel Allowance
Employment Type: Full-time
We are looking for Chat Support Executives to join our team in Airoli, Navi Mumbai . The ideal candidate should have excellent English communication skills and be comfortable handling customer queries through chat and other support channels.
Key Responsibilities
- Handle customer queries and provide appropriate solutions through chat support.
- Respond to customers professionally and within the required turnaround time.
- Understand customer concerns and resolve issues effectively.
- Maintain accurate records of customer interactions.
- Follow company processes, quality standards, and communication guidelines.
- Escalate complex issues to the appropriate team when required.
- Maintain a high level of customer satisfaction and service quality.
Requirements
- Freshers and candidates with up to 2 years of experience can apply.
- Fluent English communication is mandatory.
- Good written and verbal communication skills.
- Basic computer knowledge and typing skills.
- Comfortable working in a customer-support setting.
- Ability to work in rotational shifts, if required.
- Candidates should be willing to work from the Airoli, Navi Mumbai location.
Compensation & Benefits
- ₹18,000 – ₹26,000 in-hand per month
- Travel Allowance as per company policy
- Opportunity to build a career in customer support.
- Training and on-the-job learning provided.
Interested candidates can share their updated resume to apply. Skills: chat,english grammar,english,chat process,customer,customer support,communication,communication skills