- Center Operations

- Take overall responsibility for the smooth functioning of the school/center.
- Ensure daily operations are conducted as per school policies, SOPs, and management instructions.
- Monitor opening, closing, cleanliness, safety, discipline, and overall campus standards.
- Coordinate effectively with Academic, Administration, HR, Accounts, Transport, and Support teams.
- Ensure all assigned tasks and reports are completed within the defined timelines.

2. Academic & School Management
- Monitor the overall academic functioning of the center.
- Coordinate with the Principal/Academic Coordinator to ensure curriculum and academic plans are implemented.
- Monitor teacher attendance, punctuality, classroom discipline, lesson plans, worksheets, assessments, and academic documentation.
- Track student performance and ensure timely corrective actions wherever required.
- Support the academic team in maintaining teaching and learning standards.

3. Admissions & Student Strength
- Take responsibility for achieving the center's admission and student-enrolment targets.
- Monitor daily enquiries, follow-ups, campus visits, conversions, and admission closures.
- Ensure proper follow-up with prospective parents.
- Review admission reports and pipeline status regularly.
- Coordinate with the Admission Team to improve enquiry-to-admission conversion.

4. Parent & Student Relations
- Handle important parent concerns and ensure timely resolution.
- Maintain professional communication with parents and students.
- Monitor feedback, complaints, and escalations.
- Ensure parent concerns are properly documented and followed up until closure.
- Maintain a positive and skilled relationship with the school community.

5. Staff Management
- Monitor staff attendance, punctuality, discipline, leave, and overall performance.
- Ensure employees follow HR policies and school procedures.
- Review staff requirements and communicate vacancies/replacement needs to HR.
- Support HR during recruitment, onboarding, performance monitoring,



and employee exits.
- Ensure new employees receive proper induction and understand their responsibilities.
- Escalate repeated attendance, discipline, or performance concerns to HR/Management.

6. HRMS & Attendance Compliance
- Ensure all staff regularly punch in and punch out through the HRMS.
- Monitor missing punches, late attendance, early departures, and absenteeism.
- Ensure employees apply for leave through the HRMS and obtain the required approvals.
- Review attendance regularly before salary processing.
- Ensure daily reports and assigned HRMS activities are completed accurately.
- Immediately communicate attendance discrepancies or exceptional cases to HR.

7. Administration & Infrastructure
- Ensure classrooms, offices, reception, washrooms, common areas, and other facilities are maintained properly.
- Monitor housekeeping, security, maintenance, electricity, water, and other essential services.
- Report infrastructure requirements and maintenance issues to the concerned department.
- Ensure school equipment, furniture, keys, documents, and other assets are properly maintained.

8. Safety & Security
- Ensure compliance with school safety and security procedures.
- Monitor visitor entry and exit procedures.
- Ensure students are safely supervised during school hours.
- Coordinate with security, transport, and support staff regarding safety requirements.
- Report accidents, incidents, emergencies, or serious concerns to Management immediately.

9. Finance & Documentation
- Coordinate with Accounts regarding fee collection and outstanding dues.




- Monitor fee-related follow-ups with parents as per approved school policy.
- Ensure proper handling and submission of center-level documents and records.
- Review expenses and administrative requirements within approved limits.
- Ensure no unauthorized financial commitments are made on behalf of the organization.

10. Reporting & Accountability
- Submit daily, weekly, and monthly reports as required by Management.
- Track center-wise targets, admissions, attendance, academic performance, staff requirements, and operational issues.
- Ensure reports are accurate, complete, and submitted within deadlines.
- Take ownership of pending actions and provide timely updates until closure.

11. Communication & Coordination
- Act as the key coordination point between Management and the center.
- Attend scheduled review meetings and implement decisions communicated by Management.
- Ensure instructions from Management are communicated clearly to the concerned teams.
- Maintain professional communication across departments.

12. Discipline & Policy Compliance
- Ensure all employees follow organizational policies, school rules, working hours, attendance requirements, and professional conduct standards.
- Address minor disciplinary matters promptly and escalate serious/repeated issues to HR.
- Ensure no staff member is permitted to bypass established approval procedures.
- Maintain proper documentation for policy violations and corrective actions.

13. Overall Accountability The Center Head is responsible for the overall operational performance of the center, including:

Admissions Academics Staff Management Attendance Parent Satisfaction Administration Safety Fee Coordination Reporting Policy Compliance.

The Center Head should ensure that all departments function in coordination and that assigned targets, responsibilities, and Management instructions are completed within the prescribed timelines.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Center Head (Hyderabad)
🏢 Suraka Educational Society
📍 Hyderabad