Handling customer inquiries and resolving issues in a timely and skilled manner.
Providing excellent customer service through active listening and effective communication.
Managing and processing customer orders, returns, and exchanges.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Identifying and escalating priority issues that require immediate attention.
Maintaining a positive, empathetic, and qualified attitude toward customers at all times.
Prior experience in a customer support role or a similar position.
Proficiency in CRM systems and practices.
Excellent communication and problem-solving skills.
Ability to multitask, prioritize, and manage time effectively.
College degree preferred.
📌 Customer Care Exceutive Hosur
🏢 Kauvery Hospital
📍 Hosur
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