Key Responsibilities:
Handle customer queries through calls, emails, or chat.
Resolve customer complaints and provide appropriate solutions.
Maintain accurate customer information and update records.
Follow company policies, processes, and quality standards.
Achieve daily/weekly/monthly performance targets.
Escalate complex issues to the concerned team when required.
Maintain skilled communication and customer satisfaction.
Eligibility:
Minimum 12th pass / Graduate preferred.
Positive communication skills in Hindi and English.
Basic computer knowledge.
Comfortable working in rotational shifts, including night shifts if required.
Freshers can apply; BPO/customer-service experience is an advantage.
Skills Required:
Positive verbal and written communication
Customer handling
Problem-solving
Basic MS Office/computer skills
Ability to work under targets and in a team
📌 Customer Care Executive Jaipur (India)
🏢 TP
📍 India
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