We are hiring Customer Support Associates for a Travel Voice process. The role involves assisting customers with travel-related queries over calls, understanding their requirements, and providing accurate and timely solutions while maintaining a skilled customer experience.
Key Responsibilities
Handle customer interactions through inbound calls.
Assist customers with travel-related queries and services.
Understand customer requirements through active listening and effective probing.
Provide accurate information and appropriate solutions.
Resolve customer concerns professionally and efficiently.
Maintain courteous and skilled communication throughout every interaction.
Follow defined customer-service and process standards.
Eligibility
Graduate / Undergraduate candidates can apply.
Freshers are welcome.
Solid verbal communication skills.
Good active listening and customer-handling abilities.
Good problem-solving and query-resolution skills.
Customer-focused and comfortable working in a fast-paced environment.
Job Details
Salary: ₹22,000 – ₹23,000 In-Hand
Transport: One-Way Cab ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working: 5 Days
Weekly Off: 2 Rotational Offs
Location: New Town, Kolkata
Key Skills
Travel Support | Voice Communication | Customer Handling | Query Resolution | Active Listening | Customer Experience
How to Apply
Email: [email protected]
Interested candidates can share their updated CV through email.
Pay: Up to ₹23,000.00 per month
Perks
Commuter assistance
Work Location: In person
📌 Customer Support Specialist Newtown (India)
🏢 Outpace Consultancy
📍 India
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