Immediate Joiners Only

Location - Chennai

Exp - 4+years

Shift Timings - Rotational Shift ,24*7

:

The Senior Network Engineer is a core member of the network operations team. The role owns the technical resolution of complex network and fiber incidents escalated from the Level 1 team, keeps services reliable and performing, and helps establish and improve operating procedures. The engineer also guides junior team members and serves as a dependable technical contact for carriers, vendors and stakeholders.

Key Responsibilities

- Incident ownership: Act as the technical escalation point for incidents raised by Level 1, diagnosing and

resolving complex faults across routing, switching, WAN and fiber connectivity.
- Root cause analysis: Lead investigations into major and repeat incidents, and put corrective and preventive

actions in place to reduce recurrence.
- Proactive monitoring: Use monitoring and alerting platforms to track network health, tune thresholds and act on

early signs of degradation before customers are affected.
- Carrier and vendor coordination: Raise faults with telecom carriers,



OEM vendors and field teams, track

repairs, and confirm restoration within agreed timelines.
- Stakeholder communication: Give clear, timely updates to internal teams and customers during major

incidents, following the defined escalation matrix.
- Change and maintenance: Plan and carry out approved configuration changes, maintenance and upgrades,

with risk assessment and rollback plans.
- Documentation and process: Build and maintain runbooks, standard operating procedures, network diagrams

and knowledge articles to support consistent operations.
- Mentoring: Coach fresher engineers by reviewing their ticket handling and shift handovers, and building their

troubleshooting skills.
- Coverage and reporting: Contribute to shift coverage and quality handovers, and support service level and trend

reporting. If interested mail your updated profile to [email protected] mentioning

Current CTC

Expected CTC

Notice Period

Total / Relevant Exp

Location

📌 CBTS Hiring _ Network Engineer _Chennai (Chennai)
🏢 CBTS
📍 Chennai