Roles and Responsibility

- Provide technical support and assistance to customers via phone, email, or chat.

- Troubleshoot and resolve complex technical issues efficiently.

- Collaborate with internal teams to enhance product knowledge and improve customer satisfaction.

- Develop and maintain comprehensive knowledge of products and services.

- Analyze customer feedback and suggest improvements to the company's products and services.

- Build strong relationships with customers to ensure long-term loyalty and retention.

Job Requirements

- Strong understanding of technical concepts and principles.

- Excellent communication and interpersonal skills.

- Ability to work in a quick-paced environment and prioritize tasks effectively.

- Strong problem-solving and analytical skills.

- Experience with customer service software and tools.

- Ability to adapt to new technologies and learn quickly.

📌 Business Development Manager (Bengaluru)
🏢 Talent Acquaintance
📍 Bengaluru