Job Description
Company Description
nBenne began with a easy idea — a love for dosas and sharing valuable food.
nOur founders, Akhil and Shriya, grew up eating Bangalore-style benne dosa and missed that taste in Mumbai. What started as cooking for friends slowly became a pursuit to recreate something familiar, honest, and consistent.
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nAt Benne, we’re working towards building spaces people enjoy returning to.
nWe care about doing things well — from service to food — and improving every day.
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nAs we grow, we’re looking for people who take ownership, value quality, and are willing to learn.
nIf that sounds like you, you’ll fit right in.
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nRole Description
nGuest Experience & Service
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Greet guests warmly and ensure a positive first impressionn
Guide guests through the menu, answer questions, and offer thoughtful recommendationsn
Accurately take orders on POS and communicate special requests clearly to the kitchenn
Stay attentive during peak hours to ensure smooth service flow and minimal wait timesn

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nDine-in & Floor Coordination




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Manage seating, table turnover, and dining area readinessn
Coordinate with the kitchen to track orders and ensure timely servicen
Communicate wait times clearly and manage guest expectationsn

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nService Recovery & Feedback
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Resolve minor guest concerns with empathy and confidencen
Escalate critical issues when needed and maintain calm under pressuren
Capture guest feedback, compliments, and observations for improvementn

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nAmbience & FOH Standards
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Maintain cleanliness, organization, and stocking of all guest-facing areasn
Ensure music, lighting, and overall ambience align with the brand experiencen

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nTeamwork & Culture
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Act as a bridge between guests and the kitchen teamn
Support FOH teammates during rush hours and shift changesn
Lead by example in professionalism, warmth, and attention to detailn

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nSkills:
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Solid c

📌 Guest Experience Executive New Delhi
🏢 Benne
📍 New Delhi