Job Summary

We are looking for a Business Analyst who will work closely with clients to understand their business requirements and translate them into effective Zoho-based solutions. The role requires strong analytical skills and the ability to act as a bridge between clients and the technical/implementation team.

Key Responsibilities

- Gather, analyze, and document business requirements from clients

- Understand existing business processes and suggest process improvements

- Prepare functional requirement documents (FRD) and workflows

- Coordinate with Zoho implementation and development teams

- Support implementation, testing, and UAT activities

- Ensure delivered solutions meet client expectations and business needs

- Provide client training and post-implementation support when required

- Maintain transparent documentation and reports for all projects

Requirements

- Strong analytical and problem-solving skills

- Excellent communication and documentation skills





- Good understanding of business processes and workflows

- Ability to manage multiple requirements and priorities

- Attention to detail and structured thinking

- Team coordination and stakeholder management skills

Qualifications

- Bachelor degree in Business, IT, or a related field

- 1-3 years of experience as a Business Analyst (SaaS/IT preferred) (If any)

- Experience with Zoho or similar business software is an advantage (If any)

Job Details

- Job Type Full time

- Location Kharkhoda, Haryana, India

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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