04 Oct
|
Lowe's
|
Bengaluru
Core Responsibilities:
- Brand Performance & Analytics
- Analyze brand-level KPIs including traffic, conversion, AOV, content engagement, inventory performance, and returns to identify performance trends and opportunity areas.
- Independently extract and compile performance data using SQL, Excel, and web analytics tools to support brand diagnostics and opportunity identification.
- Leverage inputs from CSAT, reviews, Q&A;, and competitive insights to recommend improvements to the online customer experience.
- Provide accurate reporting and insights across the digital channel related to content, product information, assortment gaps, and competitive positioning.
- Support optimization of cross-sell, up-sell, and bundling strategies using data-driven analysis.
Strategic Brand Partnership
- Act as a key point of contact for assigned brand(s) regarding online SKU presentation and performance reporting.
- Contribute to presentations with supplier and merchandising partners by preparing insights, analysis, and supporting materials.
- Support execution of strategic initiatives by aligning data insights with merchant and supplier priorities.
Operational Execution & Cross-Functional Leadership
- Ensure new and promotional items are optimized by validating data accuracy and monitoring performance.
- Assist in creating project plans and align with cross-functional teams to drive execution of assortment updates and content enhancements.
- Identify customer experience improvement opportunities across search, browse, and product content presentation.
I. Required Skill Set
Technical Skills (Advanced Application)
- Advanced Excel proficiency
- Hands-on knowledge of SQL for data extraction and diagnostics
- Experience with Adobe Analytics or comparable web analytics platforms
- Experience with data visualization tools (Tableau, Power BI, or similar)
- Solid KPI development, funnel analysis, and root cause analysis capability
Functional Skills
- E-commerce and digital merchandising expertise
- Vendor management and supplier relationship leadership
- SEO and online content optimization knowledge
- Structured problem-solving and data-driven decision making
- Project planning and cross-functional execution
Leadership & Soft Skills
- Executive-level communication and presentation skills
- Ability to translate analytics into clear business narratives
- Strong stakeholder management and influence skills
- Proven ownership mindset with measurable results
- Ability to lead effectively in dynamic environments
📌 Brand Advocate (Bengaluru)
🏢 Lowe's
📍 Bengaluru