Job Purpose Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his/her branch on people metrics and drive all compliances as required for the branch.

Duties and Responsibilities

- Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned/activity plan for the day
- Ensure execution of the defined activity plan for customer visits by the team during the day
- Detailed supervision and monitoring of branch, do huddles with team, understands and resolves pain areas
- Attend center meetings and meet customers. Conduct group recognition tests basis operating model
- Track and facilitate disbursements as planned for the day and month
- Ensure 100% compliance of all business policies and SOPs for the branch
- Assists in collections cases in higher buckets, works with teams and jointly visits customers in the location
- Nominates team members for reward and recognition commensurate with their achievements; appreciates team members appropriately in internal forums as relevant




- Ensuring critical parameters like lead to login are executed as per matrix
- Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
- Manages upkeep of branch and all collaterals and seeks support of product and admin team as required to manage collaterals/soft facilities of branch hygiene and upkeep respectively

Major Challenges

- Employee attrition
- Portfolio quality and monitoring; manage portfolio as per defined targets
- Compliance on all business parameters; zero audit findings for the branch

Required Qualifications and Experience a) Qualifications:

Graduation b) Work Experience:

4-6 years in Microfinance JLG business of which a minimum of 2 years should be as Assistant Branch Manager/Branch Manager

Locations Basic Section

Job Level: GB03

Job Title: Branch Manager - MFI North, NE - Sales & DMS, Sales & DMS - MFI GL

Job Location: Country - India, State - MAHARASHTRA, Region - West, City - Aurangabad MH

Location Name: Aurangabad MFI GL

Tier: Tier 4

📌 Branch Manager - MFI North (India)
🏢 Bajaj FinServ
📍 India