Role & responsibilities

- Review transactions and all available information to understand our customers while respecting all identities.
- Make customer-centric decisions and take the path of least resistance to protect our customers.
- Observe customer transactions to identify fraudulent activities such as account takeovers, friendly fraud, theft, and other similar risks.
- Identify suspicious activities and unusual patterns that could result in fraud, including, but not limited to, AML issues and activities reported by other staff members.
- Take inbound and outbound calls to request additional documents for KYC, compliance, and/or to mitigate risk behaviors.

Preferred candidate profile

- Bachelor's graduate
- At least 1 year of experience in Fraud Prevention, AML/KYC, Financial Voice, Banking, Credit Card, Billing,



Insurance, etc, and International BPO Voice/Chat/Email
- Decent communication skills
- Maximum 6 months employment gap
- Immediate joiners; local to Pune preferred

Both-way Cab Service 24x7 Rotational Shifts

5 Days Working

Join this month and get a SURPRISE WELCOME GIFT (limited time offer)

We accept walk-ins!

HR INTERVIEW DETAILS

Monday to Friday

12:00 PM 8:00 PM IST

FPS Innovation Labs Pvt. Ltd.

Redbriks Offices, East Wing, 5th Floor, Marisoft Tower 3, Marisoft IT Tech Park, Kalyani Nagar, Pune – 411014

You may also bring a friend who’s looking for an chance!

📌 BPO Fintech, AML/KYC, Fraud Analyst - Pune
🏢 Full Potential Solutions (fps)
📍 Pune