Responsibilities:(Cash Apps)
Process and Apply Payments: Accurately apply daily cash receipts, including checks, ACH, wire transfers, and credit card payments, to customer accounts and invoices.
Investigate Unapplied Cash: Research and resolve unapplied or unidentified payments by collaborating with customers and internal teams to ensure proper allocation.
Manage Deductions: Analyze and address customer deductions by coordinating with relevant departments to validate claims and process adjustments as necessary.
Stakeholder Communication: Serve as a liaison between the ITC department and internal/external customers to address payment discrepancies, provide account information, and enhance customer satisfaction.
Documentation and Reporting: Maintain accurate records of cash applications, adjustments, and communications; generate reports to monitor unapplied cash, deductions, and other key metrics.
Process Improvement:



Identify gaps and prospects for process enhancements; develop and implement workflow improvements to increase efficiency and accuracy in cash application procedures.

Role: Senior Executive(Billing)
Prior experience in Accounts Receivable functions, especially Billing, Exception handling, Reporting activities. Billing knowledge is preferred
Prepare Client Fees / invoices.
Process cash application, unallocated cash
Dispute resolution by raising queries to sites / customers.
Journal Uploads
Contact with customers via email etc.
Tracking client invoices, managing, and maintaining client payments
Month end close activities.
Aging report preparation, maintenance, and periodic reporting

📌 F Interview Ar Billing, Ar Cashapps Or Ar Collection Bengaluru (India)
🏢 EXL
📍 India