We are hiring Customer Support Associates to join our team in Gurugram. The role involves assisting customers, resolving queries, and ensuring a smooth customer experience.
Key Responsibilities
Handle customer queries through voice/chat/email as per process requirements.
Understand customer concerns and provide accurate and timely resolutions.
Maintain qualified communication and customer service standards.
Record customer interactions and update relevant information in the system.
Escalate complex issues to the appropriate team when required.
Meet defined quality, productivity, and customer satisfaction targets.
📌 Fresher Gurugram
🏢 RMV Workforce
📍 Gurugram
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