Front Desk & Clinic Coordinator – Ivory Physiotherapy Clinic

We are looking for a smart, well-spoken and responsible Front Desk & Clinic Coordinator to manage the reception and day-to-day coordination of our Ayurveda & Physiotherapy Clinic.

Key Responsibilities
Warmly greet and attend patients at the reception.
Handle incoming calls, telecalling and patient follow-ups.
Manage patient appointments and coordinate schedules with doctors/therapists.
Ensure all therapy/session details are properly entered and updated in the CRM/software.
Complete and maintain daily checklists and assigned task records.
Coordinate effectively between patients, doctors and therapists.
Prepare and manage patient bills, payments and cash handling accurately.
Maintain proper records of collections and daily desk transactions.
Handle the overall reception/desk operations and ensure smooth patient flow.
Follow up with patients regarding appointments, sessions and pending requirements.
Take regular feedback/reviews from patients and maintain positive patient relationships.
Ensure the reception area and desk are organized, qualified and presentable at all times.




Take responsibility for the overall functioning of the front desk and support the clinic team wherever required.

Candidate Profile
Excellent communication and interpersonal skills are essential.
Should be confident, polite, presentable and comfortable interacting with patients.
Basic computer knowledge and ability to learn CRM/software systems.
Should be comfortable with billing, cash handling and maintaining records.
Positive coordination and multitasking abilities.
Responsible, punctual and willing to take ownership of the front desk.
Candidates residing in Navi Mumbai are preferred, as the position requires working until 9:30 PM.

Ideal Candidate Someone who is patient-friendly, organized, energetic and confident in communication, and who can independently manage the reception while coordinating smoothly with doctors, therapists and patients.

Location: Navi Mumbai

Working Hours: Up to 9:30 PM

Position: Front Desk / Reception & Clinic Coordinator

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Front Desk Executive Navi Mumbai (India)
🏢 ivory dental u0026 physiotherapy centre
📍 India