Guest Services: Greet guests warmly upon arrival, manage rapid and accurate check-ins and check-outs, verify identification (such as passports or local IDs), and issue room keys.
Reservation & Room Management: Handle phone, walk-in, and online bookings, allocate room assignments, and monitor room availability status using property management systems.
Billing & Payments: Process guest payments, post room charges, verify credit card data, and generate accurate, GST-compliant invoices upon departure.
Complaint Resolution: Address and resolve guest queries or complaints professionally, logging issues and ensuring prompt follow-up.
Inter-Departmental Coordination: Communicate constantly with housekeeping for room readiness, maintenance for repairs, and food & beverage for special guest requests.
Pay: ₹12,000.00 - ₹18,000.00 per month
Advantages
Food provided
Work Location: In person
📌 Front Office Associate Udaipur
🏢 Holiday Hill Resort
📍 Udaipur
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