03 Oct
|
Baby Memorial Hospital, Perumbavoor
|
Perumbavoor
03 Oct
Baby Memorial Hospital, Perumbavoor
Perumbavoor
Patient Reception &
Registration: Greet patients and visitors professionally and complete registration/admission formalities accurately.
Appointment Management: Schedule, reschedule, and coordinate OPD, consultant, diagnostic, and follow-up appointments.
Patient Guidance: Guide patients and attendants regarding departments, consultants, services, rooms, diagnostics, and hospital facilities.
Billing &
Payments: Coordinate with the billing/cash counter for OP consultation, procedures, investigations, and other service-related payments.
Insurance &
TPA Coordination: Assist patients with insurance/TPA documentation, approvals, and queries as required.
Hospital Information: Provide accurate information regarding consultant availability, timings, services, packages, and hospital procedures.
Patient Communication: Handle patient and attendant queries, concerns,
and complaints professionally and coordinate with the concerned departments for resolution.
Records &
Documentation: Maintain accurate registration details, appointment records, patient forms, and other front-office documentation.
Coordination with Departments: Coordinate with OPD, IPD, Nursing, Billing, Pharmacy, Laboratory, Radiology, Insurance, and other departments for smooth patient flow.
Patient Experience: Ensure a patient-friendly and effective front-office experience while maintaining confidentiality and hospital protocols.
Pay: ₹200,000.00 - ₹400,000.00 per year
Perks
Paid sick time
Provident Fund
Work Location: In person
📌 Front Office Executive Receptionist Perumbavoor
🏢 Baby Memorial Hospital, Perumbavoor
📍 Perumbavoor