Job Summary :

We are looking for an experienced Front Office Manager to oversee hospital reception and front-office operations, ensuring smooth patient services and effective team coordination.

Key Responsibilities :
Manage daily front-office and reception operations.
Supervise and manage front-office staff and duty rosters.
Handle patient registration, appointments, admissions and enquiries.
Coordinate with doctors, nursing, billing, TPA and other departments.
Handle patient feedback and complaints professionally.
Monitor patient flow, service quality and waiting time.
Maintain records, MIS and ensure compliance with hospital SOPs.

Requirements :
Graduate; Hospital Administration/Healthcare Management preferred.
3–6 years of hospital front-office Lead experience.
Excellent communication and patient-handling skills.
Robust leadership, coordination and problem-solving abilities.
Knowledge of HMIS, billing and TPA processes preferred.

Pay: From ₹360,000.00 per year

Advantages
Cell phone reimbursement
Adaptable schedule
Food provided
Internet reimbursement
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Office Manager Raipur
🏢 Borneo Women u0026 Child Care Hospital Raipur
📍 Raipur