Billing Administrator – Contract to Invoice Lloyd’s Register Location: Navi Mumbai Model of Work: Office presence required 5 days per week for the first 12 months. (Post the first year, hybrid model 2 days per week to be confirmed)

What We’re Looking For We are looking for a Senior Administrator to join our Service Delivery Support team. In this role, you will be responsible for processing in-service contract set-up, service order set-up and service order closure requests within agreed turnaround times and quality SLA/KPIs.

You will work closely with stakeholders across Commercial, Service Delivery and Finance to support accurate and efficient service delivery.

What We Offer You

- The prospect to work for an organization that has a well-defined sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
- A full-time permanent role.

The role

- Set up, amend and maintain In-Service contracts in ByD.
- Process Credit Notes in accordance to client contracts, regulations and requests.
- Process invoicing in accordance with client contracts and country requirements.

- Ensure pre billing queries are accurately categorised, up to date, monitored and resolved in a timely manner.
- Ensure client requirements are maintained accurately.
- Build positive working relationships across different departments, including Commercial, Service Delivery, In-Service Finance, FSD, Product Pricing and Management.

What You Bring

- Bachelor’s degree or equivalent qualification in Business Administration, Finance,



Commerce or a related discipline.
- Relevant experience in administration, service delivery, billing, order management or operational support.

- Good working knowledge of Microsoft Excel, Word and Outlook.
- Experience working in a customer-focused environment and delivering against SLAs, KPIs and deadlines.
- Solid attention to detail, problem-solving skills and the ability to manage accurate data, contracts and transactions.

- Solid communication and stakeholder-management skills, with the ability to collaborate effectively across teams.
- Practical experience of processing invoices and credit notes in an ERP, preferably SAP
- Ability to read and interpret commercial contract terms such as pricing, payment terms and milestones and apply them accurately to billing

- Intermediate excel including pivot tables, lookup and data checking.

Nice to have

- SAP knowledge, in particular Business by Design
- Previous exposure working in a global matrix organization

You Are Someone Who

- Has good planning and process management skills (scopes the length and difficulty of tasks; sets objectives and goals; breaks down work into process steps)

- Shows persistence in the face of obstacles
- Displays a team spirit, particularly in a multicultural setting and ability to work both on their own and as part of a team with colleagues in person and around the world.
- Is focused on customers and committed to delivering high-quality customer service

- Has good command (written and oral) in English language using relevant professional terminology.

📌 Billing Administrator- Contract to Invoice (Mumbai)
🏢 Lloyd's Register
📍 Mumbai