Job Title: Senior Barista

Brand: LATCHA

Location: Sattva Knowledge Park, Gate 1, Raidrug, Hyderabad

Key Responsibilities

Drink & Dessert Making

- Prepare and quality-check LATCHA's full menu of beverages and desserts to exact recipe and presentation standards
- Operate all caf equipment including espresso machines, blenders, and soft serve units with confidence
- Ensure consistency in flavour, temperature, portioning, and plating across every order following the recipe sheets.
- Support new menu rollouts and seasonal items, and train junior baristas on preparation techniques

Cleaning & Hygiene

- Maintain the bar, equipment, and caf floor to a high standard throughout the shift
- Lead and oversee daily opening and closing cleaning procedures
- Uphold food safety and hygiene standards in line with FSSAI guidelines
- Ensure all equipment is properly cleaned, sanitised, and stored after every shift

Customer Service

- Set the tone for excellent customer interactions warm, informed, and attentive
- Handle complex orders, customisations, and escalated complaints with confidence and composure




- Guide newer team members on service standards and customer-first behaviour
- Act as a point of contact for customers when the manager is unavailable

POS System & Stock Management

- Process orders accurately using the PetPooja POS system and oversee daily cash reconciliation
- Monitor inventory levels across the shift and proactively flag shortages before they impact service
- Assist with stock receiving, labelling, and proper FIFO rotation
- Support the store manager in weekly stock counts and wastage tracking

What We're Looking For

- Minimum 12 years of barista or caf experience, preferably in a specialty Cafes or QSR workplace
- Strong command of beverage preparation, equipment handling, and food safety practices
- Leadership mindset — able to guide, support, and motivate a small team on the floor
- Calm under pressure, especially during peak hours and high-volume service
- Comfortable working weekends, public holidays, and split shifts as needed

📌 Barista Lead (Hyderabad)
🏢 Raha Ventures
📍 Hyderabad